PlayJango Casino Cookie Policy

At PlayJango, we are committed to protecting your privacy and ensuring transparency about how we operate our website. This Cookie Policy explains what cookies are, how we use them on our platform, and what choices you have regarding their use. By continuing to browse playjango.com, you agree to our use of cookies as described in this document. We encourage you to read this policy carefully alongside our Privacy Policy to understand how we collect and process your data.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. Here at PlayJango Casino, we use cookies to help our site function correctly, to remember your preferences, and to gather information about how you interact with our platform. Cookies do not contain personally identifiable information on their own, but they may be linked to other data we hold about you.

Cookies can be either "session cookies," which expire when you close your browser, or "persistent cookies," which remain on your device for a set period. We use both types for various purposes on the PlayJango platform.

How We Use Cookies

Our PlayJango Casino platform uses cookies for several important purposes. These include ensuring the core functionality of our site, improving your experience, and helping us understand how players use our services. Below is a breakdown of the cookie categories we rely on:

Strictly Necessary Cookies

At Play Jango, we use strictly necessary cookies to make our website work properly. Without these cookies, services such as secure login, account management, and payment processing could not function. These cookies are essential and cannot be disabled, as they are required for the basic operation of our site. They enable features such as:

• Maintaining your session when you use the PlayJango login page
• Remembering items in your account preferences
• Ensuring secure access to your PlayJango Casino account
• Supporting our responsible gambling tools and self-exclusion settings
• Verifying your identity as part of our UK Gambling Commission compliance obligations

Performance and Analytics Cookies

We use performance cookies to collect information about how visitors use the Play Jango Casino website. This data helps us understand which pages are most popular, identify technical issues, and improve overall site performance. The information collected by these cookies is aggregated and anonymous — we do not use it to identify individual users. These cookies allow us to:

• Track which pages players visit most frequently
• Measure how long visitors spend on our playjango online casino platform
• Identify errors or broken links within our site
• Assess the performance of our playjango casino app and mobile site

Functionality Cookies

Our Play Jango platform uses functionality cookies to remember your preferences and personalise your experience. These cookies allow us to provide you with enhanced features and make your visits more convenient. For example, we use them to:

• Remember your language and currency settings
• Recall your preferred game categories within our playjango casino games and slots section
• Store your login details if you choose the "remember me" option on the Play Jango login screen
• Personalise which promotions — including any playjango bonus offers — are displayed to you

Targeting and Advertising Cookies

At PlayJango Casino, we may use targeting cookies to deliver relevant content and promotional information to you. These cookies record your visit to our site, the pages you've viewed, and the links you've followed. We may use this information to make our advertising more relevant to your interests. Our targeting cookies may be used to:

• Show you personalised information about our welcome offer, playjango free spins promotions, and other bonuses
• Limit the number of times you see the same promotional message
• Measure the effectiveness of our marketing campaigns
• Share data with trusted third-party advertising partners in accordance with our Privacy Policy

Third-Party Cookies

We work with trusted third-party service providers who may also set cookies on your device when you visit our site. At Play Jango, we partner with analytics providers, game studios, and marketing platforms that may use cookies independently. These third parties include game providers such as Evolution, Pragmatic Play, NetEnt, and others who supply content to our PlayJango Casino platform. Third-party cookies are governed by the respective privacy policies of those providers, and we encourage you to review those policies separately.

We do not control third-party cookies and cannot be held responsible for their content. However, we only work with partners whose data practices meet acceptable standards, in line with our obligations under UK data protection law and the requirements of the UK Gambling Commission (account number 39326).

Cookies and Responsible Gambling

As a licensed operator regulated by the UK Gambling Commission, our PlayJango platform takes responsible gambling seriously. We use certain cookies to support our safer gambling tools, including session time reminders and deposit limit settings. These functional cookies are strictly necessary and cannot be disabled, as they form part of our regulatory obligations to players in Great Britain.

Managing Your Cookie Preferences

We want you to have control over your experience on the Play Jango website. Most web browsers allow you to control cookies through their settings. You can choose to accept or refuse cookies, and you can delete existing cookies from your browser at any time. Please note that if you disable certain cookies — particularly strictly necessary ones — some features of our PlayJango Casino platform may not function correctly, including your ability to log in or access your account.

To manage cookies, you can adjust the settings in your browser. Below are links to cookie management guidance for popular browsers:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

You may also opt out of certain analytics and advertising cookies by visiting third-party opt-out tools such as the Network Advertising Initiative or the Digital Advertising Alliance.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal obligations. When we make significant changes, we will notify you via a prominent notice on our PlayJango website or through your registered account. We encourage you to review this policy periodically to stay informed about how we use cookies.

Contact Us

At Play Jango, we are happy to answer any questions you may have about our use of cookies or your privacy rights. Our platform is operated by Skill on Net Ltd, registered in Malta (Reg. No. C50024), Level 5, Quantum House, 75 Abate Rigord Street, Ta'Xbiex 1120, Malta. If you have any concerns or requests regarding cookies or data protection, please reach out to our team:

• General Support: support@playjango.com
• Data Protection Officer: dpo@playjango.com
• Live Chat: Available daily, 06:00 – 00:00 GMT

We are committed to responding to all data-related enquiries promptly and in accordance with applicable UK data protection legislation.